More passengers, no more problems with metro performance
The MTA took a COVID milestone this week, surpassing the 2.5 million daily trip mark.
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- Overall, the MTA provided almost 94% of scheduled service during weekday peak hours last month, while in May 2020, the MTA provided almost all of it.
- Number of trains running on time, down to 87%, down 8% from same month last year
- Line F was the worst performing line, with more than a quarter of its trains delayed
“A lot more people on the train and they’re absolutely not doing the social distancing thing, so it’s completely out the window,” said a straphanger waiting for the F train at 14th Street.
But with more passengers, there are more delays and fewer trains in circulation.
New statistics from the MTA show a drop in the number of trains hitting the tracks and reaching their last stop on time, on all metro lines in May.
Overall, the MTA provided almost 94% of scheduled service during weekday peak hours last month, while in May 2020, the MTA provided almost all of it.
And the number of trains running on time, down to 87%, down 8% from the same month last year.
Line F was the worst performing line, with more than a quarter of its trains late.
“Absolutely, no doubt about it. The F train is the worst train, ”said Taylor Hagenberg, a commuter of the F train.
Hagenberg, commutes from Carroll Gardens in Brooklyn to Midtown, where she works as a receptionist at a Midtown veterinary clinic.
“The service was pretty slow, if I’m being honest. It was slow, “she said.” This morning I was on the train a lot longer than I should have.
Last month, signaling failures and track problems, severely disrupted service, each incident, disrupting an average of more than a hundred trains.
And the MTA canceled train trips because there were no crews to keep them running, a problem caused by retirements and a hiring freeze that was lifted at the end of the year. winter.
Statistics, however, show that the metro is still operating at odds, “historic highs,” an MTA spokeswoman said, as it carries around two and a half million people per day, compared to before the pandemic, when the metro carried more than five million people per day.
Some runners notice it.
“I think everything is working fine, there are not a lot of people on the train, they clean them well, they are on time, the schedule is good,” said one runner.
Evelyn Schoop, an F line commuter, also believed the service was working well. But she had another concern.
“We need more cops. We definitely need more cops on the docks, ”said Schoop. “Especially in this section here upstairs. There are a lot of homeless people, a lot of things going on, we don’t see any cops around anywhere.
The NYPD saw an increase last month in criminal assaults, theft and serious theft, such as pick-pocketing
The MTA said in a statement that it will work to make trains more reliable and that it quickly hire and train as many crews as possible, as the agency recovers from what it calls a freeze in unprecedented hires.